RiverMuse launches an enterprise class open source fault management platform built upon a next generation architecture designed around maintaining a very low total cost of ownership when applied to modern service delivery infrastructures. RiverMuse’s agile architecture is specifically designed to support virtualized and abstracted network infrastructures where constant change and complexity of business logic administration typically means an increased cost of ownership that is significantly higher than the realizable benefits. The visionaries behind RiverMuse include: Philip Tee, Predrag (Fred) Mutavzdic, and Mike Silvey, who were the team behind the inventions of Micromuse and RiverSoft (now IBM Tivoli Netcool and HP OpenView Advanced Edition) and Phil Blades, one of the first Netcool customers and a pioneer of the early service management community. The team recognized that the management of today’s service delivery infrastructures needed a new approach to management tools, in terms of: This inspired them to invent a next generation agile architecture and gift the platform to the service management community to enhance features and extend functionality, thus enabling delivery at the time customers require them – removing the dependence on vendor roadmaps and business principles. Gifting RiverMuse as Open Source marks a significant change of approach in the service management arena. Features and functionality within the RiverMuse offering will evolve in line with the needs of modern service delivery infrastructure requirements. Guardians of Service Level Management will now benefit from an enterprise class agile architecture without compromising on functionality or suffering the stealth tax in the form of increased administration charges, since RiverMuse sets a new standard in total cost of ownership. Background – Current Challenges for Fault Management Users Fault management is not a new discipline, however innovation has stagnated at the expense of increased administration complexity. Where once, root-cause analysis (RCA) tools reduced the time to isolate faults in client-server architectures, RCA is ineffective in modern virtualized and densely abstracted service delivery infrastructures due to the inability to codify the environment. Although legacy fault management tools do enable their users to isolate the wood from the trees, maintaining business logic rule integrity is costly to manage in-line with service delivery infrastructure changes. More ...
